Here’s an exciting opportunity to take on social media customer engagement and support for various organizations via Twitter. In this Work from Home Chat Agent position, you’ll be responsible for addressing customer concerns and facilitating meaningful conversations on the Twitter platform. Your day-to-day tasks will include keeping an eye on tweets, responding to direct messages, and addressing mentions with prompt and accurate replies. We’ll provide comprehensive training to ensure you’re well-equipped to navigate different customer communication scenarios.
What you will be doing: You’ll be providing real-time customer assistance through live chat channels on business websites and social media platforms. Questions may come from existing customers seeking support or prospective customers interested in making a purchase.
Contract length: Flexible, with no set end date.
Rate: $35 hourly.
Skills/background needed: Access to a computer, smartphone, or tablet capable of using social media platforms and website messaging systems. Capacity to work autonomously with minimal supervision. Willingness to adhere to established procedures and guidelines. Minimum 10+ hours weekly availability. Dependable high-speed internet access.
Hours per week: Minimum 10 hours weekly.
Location: Work entirely from home via internet connection (United States preferred).
Live chat support specialists are experiencing strong demand across the globe at present.
Ready to jump in immediately? Submit your application now.