Do you stay on top of what’s happening across social platforms and enjoy connecting with people online? We’re seeking Social Media Customer Interaction Specialists to handle our brand’s online presence and conversations. This role welcomes newcomers and suits people who excel at digital communication and enjoy creating positive interactions with customers—all from the comfort of your remote workspace.
There’s no requirement for in-person meetings in this position. Your communication happens entirely through digital channels like Facebook Messenger and similar platforms. Since these are fully remote roles, you have the flexibility to work from anywhere with an internet connection.
Your primary responsibility will be responding to live chat inquiries that arrive through company websites and social media profiles. Your tasks will include responding to visitor questions, sharing product information and purchase links, and notifying customers about available promotions.
Rate: $35 hourly.
Requirements: A working computer, smartphone, or tablet is necessary, along with dependable internet service. Additionally, you should possess competent written English communication abilities.
Skills/background needed: Entry-level positions with comprehensive onboarding provided—prior live chat experience is not required.
Location: Remote positions available globally (United States candidates are especially welcome).
The demand for live chat professionals continues to grow across the globe. If you’re ready to begin immediately, we’d love to hear from you.