Online marketplaces operating through the Bonanza platform are actively searching for compassionate and service-oriented professionals. This opportunity welcomes those who find fulfillment in supporting customers and creating positive interactions throughout their buying journey. Working as a messaging support specialist, you’ll communicate one-on-one with shoppers to address their questions and resolve concerns, ultimately elevating their overall experience.
What you will be doing: Customer service representatives respond to incoming inquiries through live messaging channels on company websites and various social media platforms. These conversations range from existing customer concerns to pre-purchase questions from prospective buyers interested in learning more.
Contract length: Ongoing, no set end date.
Rate: $35 hourly.
Skills/background needed: Access to an appropriate device for navigating social media platforms and website chat interfaces (Computer/Smartphone/Tablet). Capacity to function self-sufficiently without constant supervision. Strong attention to detail when executing established protocols and guidelines. Minimum 10+ hours weekly availability. Dependable high-speed internet access.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere with internet connection (United States based candidates preferred).
There is tremendous global demand for customer support messaging professionals at this moment.
Should you be prepared to begin immediately, we encourage you to submit your application.