Join our team as a Product Support Agent where you’ll spend your time responding to customer inquiries through live chat—without any phone responsibilities. This completely remote opportunity is perfect for individuals beginning their customer support journey, offering excellent chances to develop professionally while maintaining a work-from-home lifestyle. You’ll assist customers in resolving technical problems, learning about our offerings, and reaching positive outcomes.
What you will be doing: As a live chat support specialist, you’ll respond to customer inquiries that come through live chat platforms on company websites and social channels. Questions may range from technical assistance for current users to product inquiries from prospective clients.
Contract length: Flexible, with no set end date.
Rate: $35 hourly.
Skills/background needed: You’ll need equipment capable of accessing website chats and social media platforms (Computer/Smartphone/Tablet). Capacity to function self-sufficiently. Strong attention to detail when following guidelines and procedures. Minimum 10+ hours weekly availability. Stable high-speed internet access.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere online (United States is our primary focus).
Online customer support chat roles are experiencing exceptional demand globally at this time.
If you’re ready to begin immediately, we’d love to hear from you.