Interested in becoming a Technical Customer Assistance Specialist? This position centers on leveraging chat technology to support customers with their technical concerns. No prior experience is necessary—simply bring enthusiasm and familiarity with chat applications like WhatsApp or Facebook Messenger. The majority of customer inquiries can be handled through pre-written response templates, letting you concentrate on creating an excellent support experience.
What you will be doing: You’ll respond to customer inquiries in real-time through live chat interfaces found on company websites and social platforms. Questions may come from current customers seeking support or prospective clients interested in making a purchase.
Contract length: Open-ended with no specified duration.
Rate: $35 hourly.
Skills/background needed: Access to a device that supports website chat and social media messaging (Computer/Phone/Tablet). Self-directed work capability. Competence in adhering to detailed instructions and procedures. Capacity for at least 10 hours weekly. Fast and dependable internet access.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere online (based in the United States preferred).
There is significant global demand for those offering live chat support services.
Ready to begin immediately? Submit your application today.