E-commerce businesses are scaling up and seeking Instagram Chat Assistants to boost conversions by engaging customers through direct messaging. This work-from-anywhere position focuses on responding to Instagram direct messages for commercial accounts, providing support regarding product details, delivery timelines, and refund policies by referencing an established FAQ guide.
What you will be doing: You’ll serve as a live chat support representative fielding incoming inquiries through live chat platforms on company websites and social channels. Customers may reach out with technical assistance needs or inquiries about making a purchase.
Contract length: Flexible, ongoing basis with no predetermined end date.
Rate: $35 hourly.
Skills/background needed: Access to a smartphone, tablet, or computer for managing social media and website messaging platforms required. Capacity to operate with minimal supervision. Commitment to adhering closely to documented procedures and guidelines. Availability of at least 10+ hours each week. Stable, dependable internet access.
Hours per week: Minimum 10 hours weekly.
Location: Fully remote position (based in the United States is preferred).
Live chat support positions are experiencing exceptional demand across the globe currently.
Ready to jump in immediately? Submit your application now.