Looking for an opportunity to put your written communication abilities to work without handling telephone conversations? Consider becoming a Customer Service Assistant where you’ll focus on responding to live chat messages on company websites and social media channels. This role plays an important part in helping organizations manage customer conversations efficiently by delivering timely and helpful answers to customer questions.
What you will be doing: You’ll respond to customer inquiries that come through live chat features on websites and social platforms. You may assist existing customers seeking support or engage with prospective customers interested in products or services.
Contract length: Ongoing, with no set end date.
Rate: $35 hourly.
Skills/background needed: Access to a suitable device for using chat platforms and social media (smartphone, tablet, or computer required). Comfortable working without direct supervision. Ability to adhere closely to provided guidelines and protocols. Minimum 10+ hours per week available. Stable, dependable internet access essential.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere with internet access (US-based candidates preferred).
Live chat support positions are experiencing significant growth in demand across the globe.
Ready to begin immediately? We’d love to hear from you.